GENERAL INFORMATION

BOOKING AND PAYMENT TERMS

Check-in and check-out

The rooms/family apartments are available from 2:00 pm. If you will arrive after 6:00 pm, please inform the hotel; otherwise, the room may be given away. We cannot guarantee certain room requests. However, your requests will certainly be taken into account. Check-out is until 10:00 am on the day of departure.

Booking and travel changes

The contract is based exclusively on the information and conditions in the price list valid on the day of booking. In the event of errors in the correspondence, the information in the price list shall apply. Your room reservation is binding after our booking confirmation is sent and your deposit is received.

Cancellations

The general cancellation conditions of the Austrian Hotel Association apply. If cancelled or modified up to 30 days before date of arrival, no fee will be charged. If cancelled or modified up to 14 days before date of arrival, 50 percent of total price of the reservation will be charged. If cancelled or modified up to 7 days before date of arrival, 70 percent of total price of the reservation will be charged. If cancelled or modified less than 7 days before date of arrival or late, or no-show, the total price of the reservation will be charged.

Deposit

After you receive written reservation, we kindly ask you to transfer a deposit of 100 €, to the bank account with the details provided below.

Terms of payment

We ask you to pay your room bill on the eve of your departure day until 10:00 pm or on the day of departure until 10:00 am – thank you!

Information and changes the information

This version is up-to-date and replaces all previous versions. Price and date changes as well as misprints remain reserved.

Bank details

Dogs

On request, dogs are allowed for an extra charge of 15.00 € per day. Please note that your dog is not allowed in the dining room.

Wi-Fi

In all rooms